This boutique florists wanted to build a custom system to store its clients’ information, manage bookings and stock control, handle invoicing and reporting – all under one roof. A one stop shop for automating the processes within the business.
Working alongside members of their team and their IT consultants (IT at Work), we planned an entire ecosystem with a custom CRM at the heart of it – a web app built on Laravel. Once the CRM was in place, we extended this to include quoting and billing systems, a bespoke stock control system, reporting and many other features besides.
We’re now looking at ways the centralised system can integrate with their website for fulfilment, stock integration and order management.