Customer Relationship Management (CRM)

Maintaining an efficient, productive relationship with your clients is vital to retaining their custom and there are lots of different Customer Relationship Management (CRM) platforms out there to help you do this, whether custom or off-the-shelf. But if you don’t get the right one for your business then in the long-term they can often work out to be expensive to license, depending on how many users you want to have access. We can advise you on the most suitable system for you, depending on your needs.

In addition to helping clients find an “off-the-shelf” CRM that’s right for them, we’ve also created a number of bespoke CRMs for past and current clients. As well as providing management of customer details, we can also integrate with your phone systems to facilitate call routing and caller ID. We can apply the CRM that’s right for you to your current sales process so that you’re able to easily track the information that you need via a handy dashboard. You can then monitor sales figures, provide accurate client quotes, track profitability and view different reports on all of your clients, including a summary to say which client may be your ‘best’, just so you know to keep hold of them.

Get in touch

Either contact us using the details below, or fill out this form to send your message. If you’ve got a brief ready then attach that too. We’ll get back to you as soon as possible. info@purrgroup.com +44 (0) 20 3137 5612 86-90 Paul Street,
Shoreditch,
London EC2A 4NE

We’ll never spam you or share your contact details with any other parties. Any files you share with us will be considered confidential.